Show as: Mobile

How does COVID-19 impact education? See what we're doing to help our learners.

IWFM Level 2 Certificate in Facilities Services Principles

The Institute of Workplace and Facilities Management (IWFM)
Course summary
130 hours
600 GBP excl. VAT
Full time
Online courses
Next available date: Start anytime - Online courses

Course description

IWFM Level 2 Certificate in Facilities Services Principles

The IWFM Level 2 qualification will develop your ability to select and use relevant knowledge, ideas, skills and procedures to complete well-defined tasks and address straightforward problems. It includes taking responsibility for completing tasks and procedures and exercising autonomy and judgement subject to overall direction or guidance.

What skills and knowledge will I be able to demonstrate after completing the qualification?

You will:

  • Have knowledge and understanding of facts, procedures and ideas in an area of study or field of work to complete well‑defined tasks and address straightforward problems.
  • Interpret relevant information and ideas.
  • Be aware of a range of information that is relevant to the study of FM.
  • Select and use relevant cognitive and practical skills to complete well-defined, generally routine tasks and addresses straightforward problems.
  • Identify, gather and use relevant information to inform actions.
  • Identify how effective actions have been.

If you want to find out more about IWFM Level 2 Certificate in Facilities Services Principles, you can make an information request below and the school will contact you with further information.

Do you have questions about COVID-19 in relation to this course?

At we are committed to helping everyone who wants to learn, to learn. So are our trusted partner providers.

Get in touch on this page to find out whether there are any changes to this course in light of COVID-19.

Suitability - Who should attend?

This introductory level certificate is for you if you are new to facilities management, have a desire to work in FM or simply just want a career change.

Learners that have undertaken this qualification are usually school leavers or have come from a non-FM related job and are looking to gain a basic insight into what facilities services involves.

Outcome / Qualification etc.

Upon completion of all four units (total of 13 credits) you will be certificated for the IWFM Level 2 Certificate in Facilities Services Principles.

Training Course Content

This IWFM Direct course is composed of the following modules:

  • Working in Facilities Services
  • Health and Safety for Facilities Services
  • Working with customers and others in Facilities Services
  • Sustainability and environmental issues for Facilities Services


The cost of this online IWFM Direct qualification is £595+ VAT.

The cost will include the registration fee onto your chosen qualification, use of the online learning platform for the two year registration period and the certification fee.

Continuing Studies

Applying for IWFM Membership

Upon completion of the IWFM Level 2 Certificate in FM qualification you will meet the academic requirements for the Associate grade of IWFM membership.

Full requirements and costs for IWFM membership grades can be found at

Continuing your studies with IWFM Qualifications

You may also want to considering carrying on your studies toward a IWFM Level 3 qualification. 

Further details found at

Get Inspired! Watch the Video

Hear first hand from some of the facilities management professionals who have earned IWFM facilities management qualifications.

About provider

The Institute of Workplace and Facilities Management

IWFM (The Institute of Workplace and Facilities Management) IWFM Qualifications are the benchmark for the FM Industry The IWFM is a community of over 17,000 workplace and facilities management professionals. We share best practice and knowledge with the profession and...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about IWFM Level 2 Certificate in Facilities Services Principles.

  Contact the provider

  Get more information

  Register your interest

Contact info

The Institute of Workplace and Facilities Management (IWFM)

Number One Building, The Causeway
CM23 2ER Bishop’s Stortford, Hertfordshire

 Show phone number

Request Information

Find out more about this IWFM Level 2 Certificate in Facilities Services Principles course - simply fill out your details: