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ISO 9001:2015 – Quality Management System – Introduction eLearning Course

SGS Academy
Course summary
Length: 1 hour
Price: 99 GBP excl. VAT
Location: Distance
Next available date: Anytime - Distance

Course description

Course description

ISO 9001:2015 – Quality Management System – Introduction eLearning Course

The objective of this course is to provide participants with an overview of the purpose and requirements of ISO 9001:2015. 

On completion of this course, delegates will have an awareness of:

  • Purpose and intent of the new series of management system standards
  • The application of the principles of quality management
  • The revisions to ISO 9001:2015
  • The relationships between the clauses of ISO 9001:2015

Suitability - Who should attend?

Before starting this course, it is recommended that participants have prior knowledge of the:

  • Management systems and understand the Plan-Do-Check-Act (PDCA) cycle
  • Concepts of quality management and the relationship between quality management and customer satisfaction
  • Commonly used quality management terms and definitions, as given in ISO 9000
  • The requirements of ISO 9001:2008

Outcome / Qualification etc.

Completion criteria: learners will be required to complete the entire course and gain a pass mark of 80% or more in the final assessment. Upon successful completion learners will be able to download a certificate of completion.

You will be granted 12 months access to this course, effective from the date of purchase.

Training Course Content

This course covers the following topics: 

  • Quality management systems; 9000 series of Standards
  • Process approach; P-D-C-A cycle
  • Risk-based thinking; quality management principles
  • Scope, application
  • Context of the organisation
  • Interested parties, determining the scope
  • Leadership and commitment
  • Roles, responsibilities and authorities
  • Organisational knowledge
  • Operational planning and control
  • Design and development
  • Monitoring, measurement, analysis and evaluation
  • Customer satisfaction
  • Nonconformity and corrective action
  • Case Study to evaluate learning
  • Test your knowledge quiz

Expenses

Th cost of this course is £99 + VAT per participant. 

About provider

SGS Academy - Further Excellence

SGS is the world's leading professional training provider of Quality Assurance, Internal Verification and Certification courses and a recognised benchmark for quality and integrity. SGS Academy draws on years of worldwide experience to provide effective learning and professional development opportunities....


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Contact info

SGS Academy

217-221 London Road
GU15 3EY Camberley

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www.sgs.co.uk