Want inspiration and special offers for your development? Sign up to our email alerts here!
- 30 years' experience providing world-class training.
- 20 learning centers throughout the UK.
- 300 learning professionals who are experts in their field.
- 500k training days delivered every year.
- 6000 clients including 80% of the FTSE 250.
- Course type: Performance
- Course code: ITILLSS
- Duration: 3 Days
- Exam included: Yes. The exam fee is included in the course cost.
- Pre-course work/reading included: Yes
- Saving when enrolled through Hudson: £147
- Course delivery: choose between classroom or 'Attend from Anywhere' (i.e. live online class)
- QA price: £1842 inc VAT
- Hudson price: £1695 inc VAT
- Saving: £147
- IT professionals working in roles associated with strategic planning.
- Individuals in leadership roles that are engaged in managing and coordinating activities within the Service Lifecycle and who are responsible for integrating these activities into a strategic framework.
- Individuals who have attained the ITIL Foundation certificate in Service Management, and who wish to advance to higher level ITIL certifications
- Individuals who require a practical understanding of the Service Strategy processes and how they may be used to enhance the quality of IT service within an organisation
- Introduction to service strategy
- Service strategy principles
- Service strategy processes
- Strategy Management for IT Services
- Service Portfolio Management
- Demand Management
- Financial Management for IT Services
- Business Relationship Management
- Organizing for service strategy
- Technology considerations
- Implementing service strategy
- Challenges, critical success factors and risks
- ITIL v3 or 2011 Foundation
- ITIL v2 Foundation and v2/v3 Foundation Bridge.
- A copy of the candidates examination certificate
- Confirmed entry in the AXELOS Successful Candidate Register. You will need to provide the full SCR number (registration/candidate number located on your certificate).
Hudson - Leaders in Learning
Hudson provide high spec e-learning to the consumer and corporate market all over the world. The majority of our online training is accessible across most devices including laptop, desktop, tablet, and smart phones. Our courses are designed to fit around...
Customer Outreach Award 2019
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Find out more about this ITIL(R) Lifecycle Certificate in Service Strategy course - simply fill out your details: