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- 30 years' experience providing world-class training.
- 20 learning centers throughout the UK.
- 300 learning professionals who are experts in their field.
- 500k training days delivered every year.
- 6000 clients including 80% of the FTSE 250.
- Course type: Essentials
- Course code: ITILF
- Duration: 3 Days
- Exam included: Yes. The exam fee is included in the course price.
- Pre-course work/reading included: Yes
- Saving when enrolled through Hudson: £183.80
- Course delivery: choose between classroom or 'Attend from Anywhere' (i.e. live online class)
- QA price: £1678.80 inc VAT
- Hudson price: £1495 inc VAT
- Saving: £183.80
- Delegates will be provided with pre-course reading prior to attending the course by email. Success on the course will be enhanced by close attention to the pre-reading materials. It is recommended that delegates spend 2 hours working through the pre-reading.
- Service Management as a Practice
- The Service Lifecycle
- Key Principles and Models
- Generic Concepts
- Technology and Architecture
- ITIL Qualification Scheme
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