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Anger Management - Understanding Anger Course
Anger is one of the strongest emotions that can be felt, it is also a universal feeling that no-one is exempt from. Anger in the workplace is common, and while it can be something that stunts a workplaces productivity, confronting it and managing anger effectively is something few individuals, organisations, and societies do well.
Anyone who can productively confront a colleague about a negative attitude, no matter what the subject of the emotion is, can increase a team’s chance of success and minimise the chance of a conflict becoming destructive.
If you can defuse an angry colleague or customer, you can make your own day less troublesome. The key to managing this is controlling your own emotions when faced with other peoples’ anger and this course is designed to help give you and your organisation the understanding of anger that will help you to retain workers and customers alike.
The Study Process
As the course is completed online it offers students the opportunity to study course material whenever and wherever suitable. You can access course material 24 hours a day and study at a pace that is comfortable for you. Many individuals who study this course are able to work a full-time job while learning, which allows them to achieve their goals of becoming an Administrative assistant.
You can access your course from any device that allows you to access the internet, and receive online support while you train from a professional course tutor. Furthermore, thanks to the flexible modules, you will find the course incredibly easy to navigate through from beginning to end.
Upon completion of your course, you will be required to book an exam and pass, you will then be awarded your Accredited CPD certificate.
Suitability - Who should attend?
Anybody who has a desire to learn more about this subject is encouraged to do this course. The course has no entry requirements.
Outcome / Qualification etc.
- Qualification: CPD Cerificiation
- Certificate: CPD award, exam is not included with the course.
- On successful completion of the exams, students will become qualified Administration Assistants.
Course delivery details
- Location: Online course
- Course Access: 12 Months
- Go at your own pace.
- There are no time limits for this course.
- This course is compatible with all modern devices and browsers.
- On completion of the course, you will be awarded a certificate.
- We are here to help if you have any problems.
- Course fee - £150
- Exam fees are not included in the course cost.
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