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Business Administration Skills – Online

Global Edulink
Course summary
Length: 10 hours
Price: 59 GBP excl. VAT
Language: English
Location: Distance
Next available date: This course is available anytime in anywhere. - Distance
Last application: This course is available to register anytime of the year.
Course home page: Link
Course type: e-learning / Online / Distance

Course description

Business Administration Skills – Online

This popular course examines the day-to-day workings of real-world companies and teaches you the techniques that help them to operate successfully. From learning to carry out basic administrative tasks to gaining higher level support skills, this course includes a wide range of units to meet the needs of learners and employers.

This Business Administration Skill course is a job ready qualification that prepares learners for work in a specific industry. The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise within the role in areas such as business communication, administration, delivering presentations and presenting business data.

Further this course is designed for learners who are working, or would like to work, in a business administration role within any sector or industry. It’s ideal for those who are new to the role or who have been working at that level for a short period of time. The units and structure of this course are based on the Skills of business and administration.

Our online programme is well designed that you feel same as you are in the classroom. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week in 365 days (12 months). Effective support service, and study materials including step by step guided tutorial videos build your confidence to study well and guide you to secure your qualification.

Suitability - Who should attend?

  • This Business Administration Skills training course is for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.
  • This flexible qualification can be tailored to individual learners' and employers' needs and no matter what industry they're in.

Entry Requirement

  • There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Having experience and good academic background will be an advantage to study this course.
  • Learners should be ages 18 or over to undertake the qualification.
  • Good understanding of English language, literacy, numeracy and ICT are required to attend this course.

Benefits you will gain:

By enrolling in to this course, you’ll get:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • Includes step-by-step tutorial videos and an effective, professional support service.
  • 24/7 Access to the Learning Portal.
  • Benefit of applying NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Access Course Content on Mobile, Tablet or Desktop.
  • Study in a user friendly, advanced online learning platform.
  • Excellent customer service and administrative support.

Outcome / Qualification etc.

Successful candidates will be awarded “Certificate in Business Administration Skills”.

Training Course Content

At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.

COURSE CURRICULUM

01. PROFESSIONALISM IN THE OFFICE ENVIRONMENT

Positioning of your Job

  • Improving Your Professionalism
  • Enhancing Your Skills
  • Communicating and Building Relationship

02. BUSINESS ETIQUETTE

Fundamentals of Professional Behaviour

  • Interview Techniques
  • Business Meeting
  • Working in Multicultural Environment

03. COMMUNICATION IN BUSINESS ENVIRONMENT

  • Business Communication
  • Different Types of Communication Methods
  • Effective Working for your Company Management

04. CRITICAL THINKING AND DECISIONS MAKING

  • How to face for New Problems
  • Identifying and Solving the Problem
  • Decisions Making

05. TIME MANAGEMENT SKILLS FOR YOUR CAREER

  • Identifying your Goals
  • Effective Energy Distribution
  • Working with Your Personal Styles
  • Building and Establishing your Action Plan

06. DEVELOPING CUSTOMER SERVICE SKILLS

  • Principles of Customer Service.
  • Identifying Customer Needs
  • Customer Service & Telephone Etiquette

07. MANAGING CUSTOMER COMPLAINTS

08. STRESS MANAGEMENT

Method of Assessment:

At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.

Expenses

Now £59
Was £249

About provider

Global Edulink Training - together, shaping your future

Global Edulink - together, shaping your future

Global Edulink is an established provider for professional skills training in the United Kingdom. Courses are designed for a wide audience of professionals seeking A-Level training in education, IT, security, English language and office administration. Global Edulink training courses focus on...


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Contact info

Global Edulink

28, Leman Street
E1 8ER London

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globaledulink.co.uk

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