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Performance Management Training

Corporate Coach Group
Course summary
Professional Training
1 day
400 - 475 GBP excl. VAT
Full time
Professional Training
Course Dates
Online courses
400 GBP

City of London
475 GBP

450 GBP

475 GBP

Course description

Performance Management Training - One-day Course in London, Birmingham, Bristol, Cambridge, Leeds, Manchester, Wales, Scotland

Live Online Interactive Learning via Zoom or Teams.
This course is also available as live, online interactive learning. 

Performance management is a continuous process and involves ensuring that employee performance meets the ever-changing needs of the business. A good Performance Management System will ensure that everyone in the organisation is aware of its goals and how they can play their part in achieving those goals.

This one-day course focuses on how to obtain the best possible performance from your staff, particularly how to improve the performance of individuals who are currently under-performing. This course will show you how to communicate with those individuals, criticising their performance without attacking them personally. Learn to distinguish between their reasons and excuses, followed by getting their commitment to a higher standard of performance.

Management performance must be seen to be consistent and fair to all staff. This is achieved through communicating with the individuals to get them to change their behaviour and to direct their focus where it should be.

Delegates who attend this workshop will learn:

  • Why continuous performance management is important.
  • To use Performance management to build good relationships between managers and staff.
  • How to manage poor performance issues.
  • How to create positive emotions.
  • How to set and agree clear and specific goals.
  • How to criticise performance and not make it personal.
  • How to get agreement on making performance improvements.
  • How to handle performance issues with sensitivity and skill to ensure a positive outcome.

Corporate Coach Group is an ILM Recognised Training Provider as well as being CPD accredited.

Training Course Content

Performance Management Training Course Overview

  • Getting the best from yourself and others.
  • Developing your performance management skills.
  • Why clear, unambiguous communication is vital.
  • Setting and communicating goals.
  • How to ensure criticism is not destructive.
  • Using affirmative language to give instructions.
  • Distinguish between critic v cynic.
  • Handling emotions.
  • Use factual language, not opinionated language.
  • Correcting inappropriate behaviour.
  • Gaining agreement to the correct behaviour
  • How to distinguish reasons from excuses.

Why choose Corporate Coach Group

Founded in 1997

Practical Leadership and Management Training Courses

Thousands of happy previous delegates

Top 10 Awards


Top 10 Winner - 2021

We're delighted Corporate Coach Group is a winner of our Top 10 Courses 2021 in Top 10 Online Human Resources Courses.

Each year, we select the Top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.


Cost of this course includes:

  • One full day's quality training by an experienced training
  • Lunch, tea, coffee and cakes (face to face courses)
  • Full colour course handbook (interactive PDF for online training)
  • Personal written action plan
  • Certificate of attendance
  • Additional free post-course training material 
  • Plus 3 months free telephone support

Early booking discounts are available when you book three or more months in advance.

In-house training is also available both within the UK and internationally. Please contact Corporate Coach Group for more information.

Customer Outreach Award 2019


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

About provider

Corporate Coach Training

Corporate Coach Training offer professional development training courses to improve your productivity and help you achieve your goals. Their training programmes have been developed and perfected over 20 years of successfully helping organisations of every size and type. Their courses are highly practical, relevant...

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Contact info

Corporate Coach Group

Walcot House
Parton Road
GL3 2JJ Gloucester

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Average rating 5

Based on 2 reviews.

L Sawyer, Createmaster Ltd
The content was very thorough and was just enough for a day course. It covered many areas but still remained focused on key areas of professional development. Marco was an absolute star, so helpful and kept me on track and focussed. I cannot fault the delivery of the presentation at all. Had never seen the tech before, so was really impressed, a...
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T Canning, ECCO Safety Group
I found this course very useful and feel I have learnt quite a lot of useful information on how to conduct myself and my staff to improve things. The trainer came across very well and explained the course in a lot of depth and helped me understand things clearly.
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