Show e-learning-courses.co.uk as: Mobile

How does COVID-19 impact education? See what we're doing to help our learners.

Anger Management: Understanding Anger

Churchill Square Training & Development
Course summary
Corporate Training for Teams
Next available date: Online delivery option may be available - Please contact provider. - Online courses
Course Dates
Worldwide
Contact to schedule training 
Online courses
Online delivery option may be available - Please contact provider. 

Course description

Anger Management: Understanding Anger

Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.

The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimises destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day workshop is designed to help give you and your organisation that edge.

What Topics are Covered?

  • What is anger?
  • Costs and pay-offs
  • Using an anger log
  • The anger process
  • How does anger affect our thinking?
  • Understanding behaviour types
  • Managing anger
  • Communication tips and tricks What’s Included?
  • Instruction by an expert facilitator if required
  • Specialized manual and course materials
  • Personalized certificate of completion 

What’s Included?

  • Instruction by an expert facilitator if required
  • Specialised manual and course materials
  • Personalised certificate of completion

We currently offer different delivery methods, eLearning, distance learning and instructor led onsite courses for up to 15 participants.

All courses are also available online. Contact us for more information.

If you want to find out more about Anger Management: Understanding Anger, you can make an information request below and the school will contact you with further information.

COVID-19 Update

This provider offers an online version of their classroom courses

Do you have questions about COVID-19 in relation to this course?

At findcourses.co.uk we are committed to helping everyone who wants to learn, to learn. So are our trusted partner providers.

Get in touch on this page to find out whether there are any changes to this course in light of COVID-19.

Suitability - Who should attend?

Employers and Individuals

Outcome / Qualification etc.

What Will Students Learn?

  • Recognise how anger affects your body, your mind, and your behavior.
  • Use the five-step method to break old patterns and replace them with a model for assertive anger.
  • Use an anger log to identify your hot buttons and triggers.
  • Control your own emotions when faced with other peoples’ anger.
  • Identify ways to help other people safely manage some of their repressed or expressed anger.
  • Communicate with others in a constructive, assertive manner.

Training Course Content

Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

What is Anger?

To begin the course, participants will consider what anger is and how it affects their lives.

Costs and Pay-Offs 

Next, participants will learn about anger costs and pay-offs.

The Anger Process

In this session, participants will learn how pain and trigger thoughts combine to cause anger. They will also explore their own trigger thoughts. An exercise on how to manage anger using an anger log is also included.

How Does Anger Affect Our Thinking?

Next, participants will learn about types of distorted thinking and how they can manage their thoughts and behavior when they are angry.

Understanding Behaviour Types

Sometimes, understanding why someone is behaving in a particular way is enough to ease your anger a little. Participants will explore the four main behavior types in this session.

Managing Anger

In this session, participants will learn coping strategies and relaxation techniques to help them manage anger.

Communication Tips and Tricks

Communicating well can help minimize angry situations. This session will give participants some tips on listening well and asking questions.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Expenses

This course starts from £1,450 for an in house course and £39 for a distance or eLearning option.

Customer Outreach Award

customer-outreach-badge-2019

We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

About provider

Churchill Square Logo

Churchill Square Training & Development Ltd

Churchill Square Training & Development is a leading UK based global training and development provider. With over 185 different courses available, we offer a wide variety of training options available to suit your organisation or individual training needs. All of...


Read more and show all courses with this provider

Request info

Fill out your details to find out more about Anger Management: Understanding Anger.

  Contact the provider

  Get more information

  Register your interest

Contact info

Churchill Square Training & Development

118 Pall Mall
SW1Y 8EA London

 Show phone number
www.churchillsquareconsulting.com


Request Information

Find out more about this Anger Management: Understanding Anger course - simply fill out your details: