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Building Relationships

Activia Training
Course summary
1 day
249 GBP excl. VAT
English
Birmingham, Leeds, London, Manchester, Online courses, Reading
Next available date: Enquire for more information - Birmingham
Professional Training

Course description

Our Building Relationships course will push your skills to a new level.

To give staff members appropriate tools to influence a range of situations at work, encouraging others to 'give of their best' and promoting workable compromises.
If you want to find out more about Building Relationships, you can make an information request below and the school will contact you with further information.

COVID-19 Update

This provider has changed its terms and conditions to allow for rebooking/an amended cancellation policy in light of COVID-19

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Training Course Content

Introduction and Course Overview
About Positive Relationships
  • Forced Relationships
  • Influences in Forming and Building Relationships
  • Why we Need Positive Relationships
  • Identifying what you Need from Relationships
Models of Behaviour
  • The Betari Box
  • Strokes
  • Transactional Analysis and Ego States
  • The Three Parts of Communication
  • Assertiveness vs Responsiveness
Building Rapport
  • What Is Rapport Building
  • 6 Tips for Establishing Rapport
  • 6 Tips for Building Rapport
Increasing your Likeability Factor
  • Being Capable
  • Being Caring
  • Being Uplifting
  • How to Increase your Likeability Factor
  • Being Amiable
  • Being Dependable
The Assertive Approach to Relationships
  • Saying No Nicely
  • The Three Step Approach to Assertive Behaviour
  • The Assertive Approach
  • Understanding Different Behaviour Types
  • The Need to Be Assertive
Influencing Relationships
  • Difficult Relationships
  • Whats in it for Me? (WIIFM)
  • Power and Influencing
  • Dale Carnegie and Self Awareness
  • Dale Carnegie
Openness, Disclosure and Feedback
  • Giving and Receiving Feedback
  • Trust and Respect
  • The Psychological Contract
  • What Is Disclosure?
  • The Johari Window
Effective Networking
  • Reasons for Networking
  • The Benefits of Networking
  • Things to Remember With NetWorking
  • Simple Tips for Networking Meetings
  • Effective Business Networking
Your Personal Action Plan

Get Inspired! Watch the Video

About provider

Activia Training

Activia Training

When you organise your training, you need a partner who is able to deliver the skills improvements you need, and Activia have grown into a major UK provider on the strength of excellence in key areas. Whether it's competitive prices,...


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Contact info

Activia Training

Berkshire
Regus House, 268 Bath Road
SL1 4DX Slough

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Reviews

Average rating 4.3

Based on 29 reviews

Alexandra
(5)
I found the course beneficial and useful in both a personal and work context. It s given me lots of food for thought and has inspired discussion points with various people (from work colleagues, to my boss and my husband).
Hannah
(5)
Really impressed with Jo the trainer, knew her subject and was very engaging. Enjoyed the day.
Nicola
(4)
I enjoyed the day Vivian was very knowledgeable with life experience.
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