Sales

Explore best practice approaches for nurturing deeper, broader and smarter relationships with key clients. Develop your account management strategy and...

Customer service is at the core function of every business and the course demonstrates how customer service can turn one...

Advanced Diploma in Transfer Pricing Transfer Pricing has become a major problem with international multinationals, particularly in developing countries. Revenue...

Participants are able to choose between three levels of certification, depending on their goals and time commitments. The average time...

IATA's Airline Customer Service course enables airline staff to develop the skills, knowledge and positive attitude needed to deliver excellent customer...

This must-have Building Client Relationships e-learning course has been designed to enhance the skills of any professional in direct contact...

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element...

Learn how to make more sales faster and easier using social selling techniques with this online selling course. Increase sales...

As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and...

This two-day  Customer Experience Management in Telecoms in-house course is more important for those working in mobile telecoms now than...

This one-day Customer Satisfaction Surveys workshop is designed for everyone involved in the creation and delivery of satisfaction surveys for...

Overview Customer Service is very important, and it plays a role in many industries, such as financial, retail or travel....

Learn how to go beyond the basics of serving your customers. The Customer Service Basics course teaches learners the fundamentals...

Overview Providing excellent customer service is essential to the long-term viability of every business.  Diploma in Customer Service  course introduces...

“Customer Service is not a department, it is everyone’s job …” Customer Service is the service provided to customers before,...

This free online certification course will grow your knowledge of customer service, improve your daily interactions with customers, and enhance...

Unit 1: What is customer service? Why customer service is important today Putting customers first Customer service as value Customer...

Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while...

The Diploma in Customer Service will develop knowledge and skills in key areas such as delivering customer service, customer retention,...

This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks,...

The implementation of customer-centric pricing requires that companies assess the value that they create for customers and extract that value...

Overview Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s...

Winning and retaining new business in today’s competitive environment is ultimately down to the strength of your sales team. Sales...

Winning and retaining new business in today's competitive environment is ultimately down to the strength of your sales team. Sales...

Winning and retaining new business in today’s competitive environment is ultimately down to the strength of your sales team. Sales team...

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Convenient payment plan. Pay as low as GBP £190 per month. Same diploma as on-campus students. Diploma is recognised worldwide....

These qualifications provide a flexible route for learners who have already achieved management qualifications at a lower level as well...

Convenient payment plan. Pay as low as GBP £190 per month. Same diploma as on-campus students. Diploma is recognised worldwide....

The Maintaining Client Relationships module is designed to improve the skills of those in direct contact with customers with a...

Whether you work in an office, in a customer service role, in management or even if you have no work...

This online customer service course provides essential insight and skills for any professional. Contact with customers is a key part...

This nationally recognised qualification is ideal for anyone currently working in a customer-facing role, looking to progress in their current...

With the help of this programme, participants will learn what it takes to work in one of the airline industry's...

Learn to take exceptional photographs Being a photographer is an exciting and creative career, and there are many different opportunities...

In order to meet the challenges of an increasingly challenging global economy, today’s managers require a variety of different skills...

This Retail Management Distance Learning Course provides you with the skills needed to to effectively manage a retail outlet. Developed...

Overview This  Sales and Marketing Management Diploma  course is ideally suited for individuals who want to gain a thorough understanding...

The Sales Distance Learning Course equips students with the up-to-date knowledge and practical skills needed to become highly successful sales people,...

Explore proven approaches and techniques for consultative sales. Explore best practice, optimise your sales skills and surpass your targets with...

You are a Key Account or Sales Professional with customer contact and insight. Your close relations to customers make you...

"Selling" or making sales consists of interpersonal interaction-the one-on-one meetings, telephone calls and networking-that you engage in with prospects and...

With SalesForce being the most popular Customer Relations Management CRM system in the world, having a strong base of knowledge...

With SalesForce being the most popular Customer Relations Management CRM system in the world, having a strong base of knowledge...

The Service Level Management one- day workshop is designed to teach participants how to manage the process and relationships involved...

The course starts with an introduction to what soap is, giving you a practical definition and a little history of...

This intensive Strategic Account Planning workshop is designed to cover the vital knowledge needed to best enhance the profitability of...

Confidently and successfully collect payments over the phone Global Edulink hosts the world’s best online education all in one place. ...

Explore proven approaches for generating leads, understanding customers’ needs and selling on the telephone. Learn proven techniques, optimise your communication...

Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional telephone techniques...