Sales

A MasterClass in Customer Relationship Management (CRM): For groups of two or more we deliver this course in your business....

A small marketing budget doesn’t mean you can’t meet your goals and business objectives. You just have to be more...

If you have always wanted a career in the business world, but left school without enough qualifications, this is your...

A two day course has been designed to give attendees the necessary knowledge and tools for Account Management. The course...

This Sales Account Strategy course will help you maximise major sales opportunities by focusing on the journey the customer takes...

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to...

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to...

Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s...

This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies...

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....

Advanced Diploma in Customer Service - Level 3 Endorsed Certificate by ABC Awards Customer service is at the core function...

Customer service is not just an industry, it is an art! It is the art of providing satisfying services or...

Advanced tactics for promoting your business & products that go beyond SEO! In this 'Advanced Marketing Using Recommendation Algorithms' course,...

This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected...

This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed...

Are you looking for an opportunity to push your career forward to the next level? Do you have your eye...

Upon completion of this course, you will be able to understand: The central role of customer-related data in the achievement...

Business correspondence means the exchange of information in a written format for the process of business activities. Business correspondence can...

Balanced Scorecard Basics. The balanced scorecard (BSC) is a strategic planning and management system that organizations use to: Communicate what...

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce...

Learning how to use body language as a sales tool is absolutely essential to anybody in the world of sales...

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce...

* Online learning one day course – Normal price £99 per person, 50% discount for April and May - £49...

* Online learning one day course – Normal price £99 per person, 50% discount for August and September 2020 -...

* Online learning one day course – Normal price £99 per person, 50% discount for April and May - £49...

No one questions that making friends is a good thing. In this workshop, you are going to discover that the...

No one questions that making friends is a good thing. In this workshop, participants will discover that the business of...

You learn the best practices of Business Relationship Management (BRM) for facilitating IT solutions that provide value to the business...

Over the past 25 years, the commercial landscape has undergone a seismic shift. Rather than relying on bricks-and-mortar stores and...

Over the past 25 years, the commercial landscape has undergone a seismic shift. Rather than relying on bricks-and-mortar stores and...

  Learning about call centre skills is vital for anybody looking to begin or further their career in the vibrant...

UK/International - Open, Online and Onsite Whether we choose to embrace them or cannot stand being interrupted by their calls,...

“Everything starts with the customer” (Louis XIV). Looking after our customers or clients and providing the best possible experience reaps...

Customers are satisfied only when a business meets their expectations. Customers typically hope that a company will listen to their...

Certificate in Call Centre Success THE CUSTOMER IS ALWAYS RIGHT, RIGHT? TRAIN FOR SPECTACULAR CALL CENTRE SUCCESS! Do you work...

Working in retail can be fast-paced, challenging, but also highly rewarding. If you’re already are working in a retail environment...

The course will help you learn how to build solid relationships online, ensuring client satisfaction and repeat business, increase conversion...

When you do it right, Channel Management can increase your existing revenue streams and help generate additional revenue opportunities. Sales...

CIW E-Commerce Specialist Course: The CIW E-Commerce Specialist Course (formerly E-Commerce Strategies and Practices) teaches you how to conduct business...

This course concentrates on incoming calls which potentially could lead to new business. Delegates attending this course are taught to...

In this course, you will learn how to maximise your chances of closing a sale, using various techniques that will...

This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply...

Do you often try to sell something over the phone and find that the would-be client is not interested or...