Sales

Explore best practice approaches for nurturing deeper, broader and smarter relationships with key clients. Develop your account management strategy and...

Advanced Diploma in Customer Service - Level 3 with official Exam Endorsed Certificate by ABC Awards Customer service is at...

IATA's Airline Customer Service course enables airline staff to develop the skills, knowledge and positive attitude needed to deliver excellent customer...

This must-have Building Client Relationships e-learning course has been designed to enhance the skills of any professional in direct contact...

The course will help you learn how to build solid relationships online, ensuring client satisfaction and repeat business, increase conversion...

Learn how to make more sales faster and easier using social selling techniques with this online selling course. Increase sales...

As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and...

This two-day  Customer Experience Management in Telecoms in-house course is more important for those working in mobile telecoms now than...

Customer Service (Level 2) Overview Customer Service is very important, and it plays a role in many industries, such as...

Customer Service Basics Learn how to go beyond the basics of serving your customers. The Customer Service Basics course teaches...

Customer Service Diploma Overview Providing excellent customer service is essential to the long-term viability of every business.  Diploma in Customer...

Unit 1: What is customer service? Why customer service is important today Putting customers first Customer service as value Customer...

Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while...

The Diploma in Customer Service will develop knowledge and skills in key areas such as delivering customer service, customer retention,...

This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks,...

Overview Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted...

Diploma in Sales and Marketing Management This Sales and Marketing Management Diploma course is ideally suited for individuals who want...

Winning and retaining new business in today’s competitive environment is ultimately down to the strength of your sales team. Sales...

Diploma in Sales Management – Online Winning and retaining new business in today's competitive environment is ultimately down to the...

Winning and retaining new business in today’s competitive environment is ultimately down to the strength of your sales team. Sales team...

Overview: Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no...

Diploma in Sales Planning Level 3 Would you like to gain an accredited qualification which demonstrates a high level of...

Overview: Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no...

Diploma in Telesales Marketing Level 3 Would you like to gain an accredited qualification which demonstrates a high level of...

The Maintaining Client Relationships module is designed to improve the skills of those in direct contact with customers with a...

  Mastering Telephone Etiquette and Communication Strategies Whether you work in an office, in a customer service role, in management...

With the help of this programme, participants will learn what it takes to work in one of the airline industry's...

Photography Course Bundle Learn to take exceptional photographs Being a photographer is an exciting and creative career, and there are...

Sales and Marketing Management Diploma Overview This  Sales and Marketing Management Diploma  course is ideally suited for individuals who want...

Explore proven approaches and techniques for consultative sales. Explore best practice, optimise your sales skills and surpass your targets with...

"Selling" or making sales consists of interpersonal interaction-the one-on-one meetings, telephone calls and networking-that you engage in with prospects and...

With SalesForce being the most popular Customer Relations Management CRM system in the world, having a strong base of knowledge...

The course starts with an introduction to what soap is, giving you a practical definition and a little history of...

This intensive Strategic Account Planning workshop is designed to cover the vital knowledge needed to best enhance the profitability of...

Confidently and successfully collect payments over the phone Global Edulink hosts the world’s best online education all in one place. ...

Explore proven approaches for generating leads, understanding customers’ needs and selling on the telephone. Learn proven techniques, optimise your communication...

Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional telephone techniques...

Imparta developed the Virtual Sales Academy™ to combine the effectiveness of real-world training with the convenience of e-learning. This distance...

With various sources defining Transactional Analysis (TA) differently to each other, the course begins by looking at what Transactional Analysis...

During this programme, participants will study popular tourist destinations and improve their sales skills so that they are able to...

The media is more widespread and pervasive than it’s ever been and its reach is growing all the time. Depending...