Sales

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to...

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to...

Advanced Diploma in Customer Service - Level 3 with official Exam Endorsed Certificate by ABC Awards Customer service is at...

Advanced Diploma in Customer Service Level 3: Course Overview Advanced Diploma in Customer Service Level 3 Customer service is at...

Advanced tactics for promoting your business & products that go beyond SEO! In this ’Advanced Marketing Using Recommendation Algorithms’ course,...

Are you looking for an opportunity to push your career forward to the next level? Do you have your eye...

Learning how to use body language as a sales tool is absolutely essential to anybody in the world of sales...

Body Language: Reading Body Language as a Sales Tool: Body language can make or break our efforts to establish long,...

Social media is one of the breakthrough society conventions of the 21st century, it is one of the most powerful...

This must-have Building Client Relationships e-learning course has been designed to enhance the skills of any professional in direct contact...

Over the past 25 years, the commercial landscape has undergone a seismic shift. Rather than relying on bricks-and-mortar stores and...

Over the past 25 years, the commercial landscape has undergone a seismic shift. Rather than relying on bricks-and-mortar stores and...

  Learning about call centre skills is vital for anybody looking to begin or further their career in the vibrant...

Customers are satisfied only when a business meets their expectations. Customers typically hope that a company will listen to their...

Certificate in Call Centre Success: Certificate in Call Centre Success Overview: Do you work for a call centre dealing with...

Certificate in Call Centre Success: Certificate in Call Centre Success Do you work for a call centre dealing with product...

The course will help you learn how to build solid relationships online, ensuring client satisfaction and repeat business, increase conversion...

CIW E-Commerce Specialist Course : The CIW E-Commerce Specialist Course (formerly E-Commerce Strategies and Practices) teaches you how to conduct...

In this course, you will learn how to maximise your chances of closing a sale, using various techniques that will...

Despite its bad reputation, cold calling still has a role to play in modern sales. Although there are now strict...

People say it is money that makes the world go around and in the business environment, there are a couple...

In this course, you will learn how to sharpen your communication skills and how to use them to positive effect...

It is a popular idea that bad news spreads faster than good news. When a customer encounters a bad service,...

Connecting with customers is one of the most vital elements to the success of any business. You can have the...

The entire sales landscape has changed dramatically in the last decade. As a result, businesses are seeking new strategies and...

A brand is the reflection of a company; it drives your product or service into the life of your customer...

AdWords is an online advertising platform that was developed by Google where advertisers pay to display their content to web...

Proposals are persuasive documents that help organisations to denote funding and output, so essentially, a proposal will make or break...

The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any...

The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any...

The Customer Complaints Course provides students with the knowledge and skills necessary to effectively manage customer complaints. This training course...

This two-day  Customer Experience Management in Telecoms in-house course is more important for those working in mobile telecoms now than...

Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them...

Customer Relationship Management Course : This Customer Relationship Management (CRM) Course will provide learners with a fantastic insight into the...

Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them...

Every business will have to deal with dissatisfied customers from time to time. Understanding how to resolve customer grievances so...

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality...

Customer Service: This course will start by making it very clear exactly what we mean by customer service, and why...

Customer Service (Level 2) Overview Customer Service is very important, and it plays a role in many industries, such as...

Customer Service Basics Learn how to go beyond the basics of serving your customers. The Customer Service Basics course teaches...

Customer Service Course : Course Description This online Customer Service course will teach learners how to provide excellent customer service...

Customer Service Diploma Overview Providing excellent customer service is essential to the long-term viability of every business.  Diploma in Customer...

These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the...

Customer Service Essential Training Level 2: Customer Service Essential Training Level 2 A qualification like this will dramatically improve your...

In Customer Service Essentials, you will focus on transferable skills and ways to use and improve confidence and communication in...

Customer Service for Fashion Shops: Customer Service for Fashion Shops During this exciting and useful course, you will learn what...

In-store and online fashion shop experience depend on many factors such as prices, products and the shop environment. Customer service...